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A change has been made to the Board’s complaint screening process

Proposed new Best Practice Guideline/Resource document: Coping with a Client Suicide

2017 Psychology Workforce Survey link

Problems with Online Register (Updated 02/04/17)

The revised Continuing Competence Programme...

"Consulting a Psychologist" posters (and brochures) now available in five languages

Summary of latest PPAF and PWG meetings...



A change has been made to the Board’s complaint screening process

The Board’s legal advisors recently revised their advice on the proper process for screening complaints. As a result we have added a new step to the process to offer the practitioner the opportunity to reply to the complainant’s final comments. In simplified form, the screening process therefore now comprises;

  1. The complaint being received. A copy is provided to the practitioner.
  2. The practitioner is invited to reply to the complaint.  A copy of this response is provided to the complainant.
  3. The complainant may reply to the practitioner’s submissions.
  4. (New step) The complainant’s reply is provided to the practitioner for a final response.
  5. All information received is then considered by the Board’s Parts 3 & 4 Committee to determine what, if any, further steps should be taken in regard to the complaint.

An updated information sheet on the full complaints process can be downloaded here. Any questions or comments about the process can be directed to Steve Osborne (CE/Registrar)(click here to email Steve).

Posted 19/07/17.


Proposed new Best Practice Guideline/Resource document: Coping with a Client Suicide

The Board invite feedback on the first draft of our latest Best Practice Guideline/Resource document; "Coping with a Client Suicide". To view or download the document, click here. This initial round of consultation will close on August 9th, 2017. The feedback received will be considered by the Board later in August. Our thanks in advance for your contributions.

Posted 12/04/17.


Psychology Workforce Survey link

To complete the 2017 Psychology Workforce Survey, please click here: nzpbwfsurvey2017.questionpro.com  (Many thanks!)

Posted 01/03/17.


Problems with Online Register (updated 03/04/17)

The Board transitioned to a new database in January 2017 and, despite our best efforts, we continue to experience issues with data migration and the integration of our financial system.

If you experience any difficulties using the Online Register, or note that it contains incorrect information about you, please check back at the end of June. If there are still problems then, please contact us directly. If your need is more urgent, please feel free to contact us now. Our thanks for your patience and understanding.

Posted 11/02/17. Updated 01/03/17, 03/04/17.


The revised Continuing Competence Programme for 2016/2017

Last year the Board sought comment from psychologists and other stakeholders on proposed changes to the Continuing Competence Programme (CCP). The Board subsequently considered the feedback and formally adopted changes to the CCP at their meetings in August 2015.  

In summary, the changes made (effective for the 2016/2017 APC year) are:

  • The basic steps of the current CCP have been retained.
  • APC holders are now required to keep a (simple, basic) CCP log book.
  • Supervisors are required to take on more responsibility for ensuring the quality of their supervisee’s CCP participation.
  • Audits of CCP participation will be kept simple, and will normally involve just a review of the practitioner’s log book(s) and declaration(s).
  • A more detailed (but still simply worded) annual statutory declaration will be required from each APC applicant who is selected for audit, and that declaration must be counter-signed by the supervisor.
  • The Board will continue to audit 20% of APC applicants each year (beginning in 2017).
  • Practitioners in their first year of practice will be required to participate in the CCP.

These changes are reflected in the new CCP Guide for Participants, which can be downloaded here, and which was posted to all current APC holders in mid-February with the annual APC renewal reminder. A new Declaration Form is included as Appendix 2 to the new Guide. A sample of the new audit form can also be viewed here.

**UPDATE**: Two optional templates to provide guidance and reassurance about what the Board expects to be recorded in practitioners' Log Books have now been published (and can be downloaded by clicking on the following highlighted links). Optional template 1 (pdf Word) provides only for recording of the bare minimum information required by the Board. Optional template 2 (pdf Word) provides for one further (non-mandatory) category of information (Learning Plans) to also be recorded. Practitioners are not required to use either of these templates if they prefer to record their CCP activities in some other format. (For more information about what must be recorded, see page 10 of the CCP Guide for Participants.)

If you have any concerns or questions, please call us on 04 471 4580 or email us.

Posted 02/09/15. Updated 22/12/15, 10/02/16, 01/03/16, 14/04/16.


"Consulting a Psychologist" posters (and brochures) now available in five languages

The Board have produced a poster to inform potential clients about the services psychologists offer, what can be expected of a psychologist, and a client's basic rights. A brief outline of the role of the Board is also provided. To view, print, or download the poster just click on the version you want:

Brochure versions of the information are also be available for order from [email protected] (subject line: Brochure). The brochures have been made available to other organisations (such as Citizen's Advice Bureaus and DHBs) that can help distribute them.

Posted 04/04/16. Updated 02/08/16


Summary of latest PPAF and PWG meetings

A summary of the most recent meeting (23/05/17) of the Psychology Profession Advisory Forum (PPAF) can be downloaded here. For those unfamiliar with PPAF, the relevant Terms of Reference can also be downloaded here.

A summary of the most recent Psychology Workforce Group (PWG) meeting (23/05/17) can be downloaded here. The Terms of Reference for PWG can be downloaded here.  

Last updated on 17/07/17

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