The Board's Secretariat

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Anne Culver is the Board’s Director of Registration. She deals with applications and enquiries regarding internship, registration, APC’s, scopes of practice and other aspects of registration under the HPCA Act.  She helps administer the Board’s website, oversees IT support for the secretariat, and is a member of the Accreditation Committee and the Part 2 Committee (registration matters).  Her range of experience covers public and private sectors, IT project work, and previous work with other Regulatory Authorities. Anne is the first point of contact for queries regarding any registration or practising certificate matters.


Gina Giannios is the Board's Professional Standards Coordinator. She administers or helps to administer those sections of the HPCA Act that deal with competence, fitness to practice, and other concerns about registered psychologists. The role includes the administration of the Board’s accreditation processes for university and agency based training programmes as well as the coordination of the Continuing Competence Programme annual audit.

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Anne Goodhead (Clinical Psychologist) is the Board’s Psychology Advisor (Competence, Conduct, and Fitness). She advises the Board, the Secretariat, and the wider psychology community on professional aspects of complaints, competence, fitness, and registration matters, as well as any other issues arising that impact on the psychology profession. Her role includes the development work on proactively maintaining competence and professional standards through the Continuing Competence Programme and best practice guidelines. She also takes the lead role in setting up Competence Reviews and Programmes. She is a member of the Accreditation Committee, develops policy advisory papers, and liaises with stakeholder groups. Anne is the usual first point of contact for psychologists who want to discuss professional matters of concern.

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Frances Hamilton (Clinical Psychologist) is the Board’s Deputy Chief Executive and Deputy Registrar.  Appointed in May 2017, Frances supports the Chief Executive and Registrar in meeting all the functions and requirements of the HPCA Act, operationalising the Board’s strategic plans, and ensuring the secretariat runs smoothly and effectively. Frances chairs the Accreditation Committee (providing accreditation and monitoring of training programmes) and is a member of the Parts 3 and 4 Committee (which considers matters related to competence, fitness to practice, and complaints). Before retraining as a psychologist, Frances qualified in law and held quasi-legal roles involving dispute resolution, complaint investigation, and statutory interpretation.

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Steve Osborne (Clinical Psychologist) is the Board’s Chief Executive and Registrar. He is responsible for the overall management of the Board’s Secretariat, ensuring the effective implementation of the statutory functions of the HPCA Act (2003) and meeting of the Board’s strategic objectives. He chairs the Parts 3 & 4 Committee (competence, fitness, and complaint matters). Steve has been involved in the regulation of the psychology profession (domestically and internationally) since 1995.

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Jo Pugh is the Board’s Administrative Assistant. She undertakes general office duties, maintains records and computer files, co-ordinates meetings and functions, undertakes projects, and assists her colleagues as required. She draws on extensive experience from her previous career as a retail banker with a strong focus on customer service and administrative processes.

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Lois Surgenor (Clinical Psychologist) is the Board’s Psychology Advisor (Accreditation and Investigations). She advises the Board and Secretariat and wider psychology stakeholders on Accreditation processes including convening Accreditation Assessment Teams appointed by the Board. Her role also includes recruiting, leading and supporting Professional Conduct Committees, managing conciliation referrals, and contributing to best practice guidelines. Lois has been involved in health regulation since 2002.

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