The Board's Secretariat

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Kylie Hooper is the Board’s Tumuaki/Pouroki (General Manager/Registrar). Kylie comes to the role as a professional administrator with extensive senior experience in operations management, team leadership, and stakeholder relations within the University sector in Australia and New Zealand. Most recently, Kylie has worked for the Faculty of Law at Victoria University of Wellington, and has held previous positions at the Royal Australasian College of Physicians, the University of Queensland and Bond University.

Ann Connell (Registered Clinical Psychologist, practising) is the Board’s Kaitohutohu Matua - Mātai Hinengaro (Senior Psychology Advisor). She advises the Board, the Secretariat, and the wider psychology community on professional aspects of complaints, competence, fitness, and registration matters, as well as any other issues arising that impact on the psychology profession. She takes a lead role in setting up Competence Reviews and Programmes, and is a member of the Complaints, Competence, and Fitness (CCF) Committee and Accreditation Committee.  Ann has previously worked as a Clinical Psychologist for DHB mental health, addiction, and intellectual disability services. She is the usual first point of contact for psychologists who want to discuss professional matters of concern.

Gina Giannios is the Board's Pouroki Tuarua (Deputy Registrar). Her role includes considering applications for registration and practising certificates, and working with the Professional Advisors to manage conduct, competence and fitness cases. Gina's role also includes the administration of the Board’s accreditation processes for university- and agency-based training programmes as well as the coordination of the Continuing Competence Programme annual audit.

Rachael Heslop is the Board's Pouroki Tuarua (Deputy Registrar). She has been working in professional regulation since the early 2000s and has held statutory and senior positions in several regulatory authorities. Rachael is currently contracted to the Board on a part-time basis until December 2021.  Her role as Deputy Registrar includes considering applications for registration and practising certificates, and working with the Professional Advisors to manage conduct, competence and fitness cases.  She is also involved in progressing several of the Board’s strategic projects

Jo Pugh is the Board’s Kaiāwhina (Administrative Assistant). She undertakes general office duties, maintains records and computer files, co-ordinates meetings and functions, undertakes projects, processes applications for registration from overseas-trained practitioners, and assists the rest of the team as required. She draws on extensive experience from her previous career as a retail banker with a strong focus on customer service and administrative processes.

Ciara Zack is one of the Board’s Kaiwhakarite Rēhita me te Paerewa (Registrations and Standards Coordinator). Ciara supports the Board in ensuring the Board meets its obligations in terms of the principal purpose of the HPCA Act. She processes registration applications in accordance with the HPCA Act and Board policies. Ciara also helps to administer those sections of the HPCA Act that deal with competence, fitness to practice, and other concerns about registered psychologists.



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